IT ServicesIn a time of high demand for IT products and services, companies can lose focus on their customer service. We still believe that business is all about customer satisfaction. That is why we put a lot of effort into keeping customers satisfied. |
ConsultancyAs experts in our field we also do consultancy work for our clients and have a network of third-party experts that we can call in for specific technological issues.
Service agreementsIt's important to know your daily activities can't be endangered by IT trouble. We are specialized in minimizing potential problems and maximizing our response when any might occur. We can sign specific service agreements with customers, detailing the amount and kind of service we provide year round.For companies that rather not pay a yearly fee we have service tickets that will provide customer service on-demand. All customers get free service tickets when they´ve bought one of our products.
Cooperation AgreementSome of our clients deal with sensitive information and want to know that we work with discretion and understand how important it is that everything is secure. We have a lot of experience with ensuring the integrity of our client's data. We use a cooperation agreement to shape this trust, giving our clients a concrete legal document that stipulates the terms of the cooperation. |
ENX Synergy in 2010
The ENX Synergy framework is constantly being improved to stay up to date with new technologies and new IT-requirements. For instance in the 2010 release we are adding a number of enhancements that make it easier to use ENX Synergy on touch-screen monitors and make it easy to integrate the framework with IP-telephony within the company.Quality management with ISO 9001:2008
ENX has implemented a number of government and industry standards for our customers. We've started to create a number of modules for the framework that make it easy to implement ISO 9001:2008 quality management seamlessly in your software solutions.EASA Part 147 compatibility
Using the ENX Synergy framework a fully compliant European Aviation Safety Agency Part 147 solution for conducting training and examination has been setup for the KLM.This solution is unique in complying with all requirements set by the EASA.
